Immigration offices change opening hours again as fewer Malaysians apply for passports at night
Immigration offices change opening hours again as fewer Malaysians apply for passports at night

Immigration offices change opening hours again as fewer Malaysians apply for passports at night

Subscribe to our Telegram channel for the latest stories and updates.


For those planning to update or apply for a passport from 15 August onwards, please note that the Immigration Department offices in Peninsular Malaysia have revised their schedule.

The changes will include its offices in the Urban Transformation Centers (UTCs).

Immigration director-general Datuk Seri Khairul Dzaimee Daud said the shorter hours were due to a drop in passport applications in the evening.

The new operating schedule will be as follows:

8:00 – 17:00 (weekdays)

  • Perlis
  • Pahang
  • Terengganu
  • Kedah

8:00 – 19:00 (weekdays) | 8:00 – 12:30 (Saturday)

  • kuala lumpur
  • Selangor
  • Putrajaya
  • Perak
  • Melaka
  • Johor
  • Kelantan
  • Penang
  • Negeri Sembilan

8:00 – 17:00 (weekdays and Saturdays)

  • Perlis
  • Pahang
  • Terengganu
  • Kedah

8:00 – 21:00 (weekdays) | 8:00 – 17:00 (Saturday)

  • kuala lumpur
  • Selangor
  • Putrajaya
  • Perak
  • Melaka
  • Johor
  • Kelantan
  • Penang
  • Negeri Sembilan

Read More :   GTA Online Summer Update: Release Date, Mk II Nerve, GTA $ Rise and more

Collect your passport within 90 days

At the same time, Khairul said more than 9,000 international passports applied online across the country are waiting to be claimed.

Applicants are urged to go to the passport issuing office to retrieve them immediately to avoid passport withdrawal.

Home Minister Datuk Seri Hamzah Zainuddin earlier reminded those applying for passports online to collect them as soon as possible.

Otherwise, unclaimed passports will be revoked 90 days after issuance.

Earlier, the hours of operation at six passport issuing offices and the counters of the Immigration Department were extended until 10 p.m.

Instead, the other six have been extended to 6pm on May 11 to overcome Malaysians’ difficulties in obtaining passports.

Read More :   A network of commandos and spies coordinates the flow of weapons in Ukraine

The six locations with extended opening hours until 10pm are Putrajaya, Kuala Lumpur, Selangor, Johor, Negeri Sembilan and Melaka, while Penang, Kedah, Perak, Kelantan, Terengganu and Perlis are extended until 6pm: 00.

Room for improvement

Hopefully the revised times will also translate into better service, as public complaints about UTC are not uncommon.

Despite repeated complaints and promises of improvement, rude service and long waits remain the main gripes.

READ MORE: [Watch] The UTC security guard acts like a gangster, shouts and snatches the phone from the journalists

READ MORE: Netizen complained about the long wait at UTC Kotaraya despite Johor MB’s earlier promises

Read More :   Top 5 free photo editing apps other than Photoshop in 2022


Share your thoughts with us via TRP Facebook, Twitterand Instagram.